Refund & Return Policy
Maxel Enterprises aims to maintain transparency in all business transactions. This Refund & Return Policy outlines the conditions under which refunds may be considered.
Eligibility for Refunds
Refunds may be considered only if:
The order has not been processed or dispatched, or
There is a confirmed issue with the order due to an error from our side.
Non-Refundable Cases
Refunds will not be issued if:
The order has already been processed, manufactured, or dispatched
The issue arises due to incorrect information provided by the customer
The request is made after delivery confirmation
Refund Request Process
All refund requests must be submitted within 3 days of payment.
Requests should be made via email or phone with relevant order details.
Refund Method
Approved refunds will be processed through the original payment method where possible, including JazzCash.
Final Decision
All refund decisions are made by Maxel Enterprises and shall be considered final.
Contact Information
For refund or return-related inquiries, please contact:
Maxel Enterprises
- +92 306 6187508
- info@maxelenterprises.com